- TERMS AND CONDITIONS OF SALE
1.1 "Buyer" means the individual or organisation that buys or agrees to buy the Goods from the Seller.
1.2 "Consumer" shall have the meaning ascribed in section 2 of the Consumer Rights Act 2015.
1.3 "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.
1.4 "Goods" means the articles (including any digital content) that the Buyer agrees to buy from the Seller.
1.5 "Seller" means the Company, IQ Games Ltd, of 3 Holly Bush Row, Dermody Road, London SE13 5HB, that owns and operates www.mathmat-iq.com
1.6 "Terms and Conditions" means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller.
1.7 "Website" refers to www.mathmat-iq.com
2.1 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
2.5 Complaints should be addressed to the Seller's address stated in clause 1.5.
3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
3.2 Where the Goods ordered by the Buyer are not available from stock, the Buyer shall be notified and given the option to either wait until the Goods are available from stock or, alternatively, cancel the order and receive a full refund within 14 calendar days.
3.3 When making an order through the Website, the technical steps the Buyer needs to take to complete the order process are described on the Website in the [ORDER PROCESS SECTION].
4 PRICE AND PAYMENT
4.1 The price of the Goods shall be that stipulated on the Website.
4.2 The total purchase price, including VAT if applicable, delivery and other charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.
4.3 After the order is received, the Seller shall confirm by email the description and price for the Goods, together with expected delivery details.
4.4 Payment of the price (plus VAT if applicable) and delivery charges must be made in full before dispatch of the Goods.
5 RIGHTS OF SELLER
5.1 The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.
5.2 The Seller reserves the right to withdraw any Goods from the Website at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.
6 DELIVERY OF GOODS
6.1 Help Content re shipping.
All UK orders will be shipped 2nd Class Royal Mail – signed service – to the address provided.
UK Shipping includes UK Mainland, most Scottish islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly and the Channel Islands.
Please Note: Until further notice, we are only able to ship overseas into the Republic of Ireland and France. into h Å
6.2 Goods supplied within the UK will normally be delivered within five working days of acceptance of order but in any event, within 30 days after the Contract is entered into.
6.3 Goods supplied outside the UK (the Republic of Ireland and France) will normally be delivered within a reasonable period from acceptance of order but, in any event, within 30 days after the Contract is entered into.
6.4 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
6.5 Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. The Seller is under a legal obligation to supply Goods in conformity with the Contract.
6.6 Risk in the Goods shall pass to the Buyer when payment has been made in full.
6.7 Title to the Goods shall not pass to the Buyer until payment of the price has been made in full.
The Buyer, if a Consumer, and if goods have yet to be dispatched, has the right to cancel the Contract within 14 days without giving any reason. The conditions, time limits and procedures for exercising the Buyer’s right to cancel are laid out in the Schedule to these Terms and Conditions together with a cancellation form, in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
8 REMEDY FOR BREACH
All Goods (including digital content) supplied by the Seller must be as described, fit for purpose and of satisfactory quality. If the Goods are faulty, the Buyer is entitled to a repair or a replacement. If the fault cannot be fixed within a reasonable time, or without causing the Buyer significant inconvenience, the Buyer is entitled to a full or partial refund.
9 LIMITATION OF LIABILITY
9.1 The Seller shall not be responsible for:
9.1.1 losses that were not caused by any breach on the part of the Seller; or
9.1.2 any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or
9.1.3 any indirect or consequential losses that were not foreseeable to either Buyer or Seller.
9.2 The Seller shall not be held responsible for any delay or failure to comply with its obligations under these Terms and Conditions if the delay or failure arises from any cause that is beyond its reasonable control. This condition does not affect the Buyer’s legal right to have Goods sent within a reasonable time or to receive a refund if Goods ordered cannot be supplied within a reasonable time owing to a cause beyond the Seller’s reasonable control.
9.3 Nothing in these Terms and Conditions limits or excludes the Seller’s responsibility for fraudulent representations made by it or for death or personal injury caused by the Seller’s negligence or wilful misconduct.
No waiver by the Seller (whether expressed or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
11 FORCE MAJEURE
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer systems, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
13 CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.
14 GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of [England or Scotland] and the parties hereby submit to the exclusive jurisdiction of the [English or Scottish] courts.
15 RIGHT TO CANCEL
15.1 PRIOR to despatch of goods, you have the right to cancel this contract without giving any reason.
15.2 The cancellation period will expire after communication has been sent to you advising that goods have been despatched.
15.3 To exercise the right to cancel, you must inform IQ Games Ltd, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or by email to firstname.lastname@example.org).
15.4 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
EFFECTS OF CANCELLATION
15.5 If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery of goods (not yet despatched).
15.6 We will make the reimbursement without undue delay, and not later than
14 days after the day we receive the cancellation communication and receive back from you the goods supplied, or (if earlier) 14 days after the day you provide evidence that you have returned the goods, or, if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
15.7 We will make the reimbursement using the same means of payment as used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.
16 RETURN OF GOOD
16.1 Within the UK, you may return NEW, UNOPENED and UNUSED goods within 30 days of delivery for a full refund of the goods. Goods should be returned to us without undue delay and in any event not later than 14 days from the day on which you communicated your cancellation from this contract to us. In acknowledgement, we will advise the Buyer of the address to where the goods should be sent. The deadline is met if you send back the goods before the period of 14 days has expired.
16.2 Outside the UK (Republic of Ireland and France), you may be asked to bear all or part costs of returning goods, depending on circumstances.
17 COST OF RETURNING DAMAGED GOODS
17.1 We will bear reasonable cost of the buyer returning goods within the UK, unless otherwise stated in the instance of specific promotions.
17.2 Outside the UK, you may be asked to bear all or part cost of returning the goods, depending on circumstances.
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- CANCELLATION FORM (if email option not preferred)
- iQ Games Ltd
- 3 Holly Bush Row, Dermody Road, Hither Green, London, SE13 5HB
- SE13 5FG
- I/We [*] hereby give notice that I/we [*] wish to cancel my/our [*] contract of sale of the following goods/for the supply of the following service [*],
- Ordered on/received on [*],
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- [*] Delete as appropriate